The platform can be white-labeled and integrated deeply into existing workflows.
Moxtra is platform agnostic and is built with the mobile user in mind. Using Moxtra’s technology, clients and relationship managers can collaborate around documents using secure messaging, e-Signatures, voice layered over content, and real-time meetings. How they describe their product/innovation: Moxtra offers an embeddable, omni-channel client engagement platform for financial services companies. Moxtra’s capabilities are delivered as embeddable SDKs or as an application that can be white-labelled.
These interactions support unstructured document workflow and are bite-sized, contextual, and on-demand. The Moxtra service enables business conversations with Multilayer Document & Content Interactions. Business users collaborate externally and internally through conversations supported by business documents and content.
#Moxtra client id how to
In order to learn more about how to run OEC, you can refer to the Running OEC documentation.Īfter all is set, according to your action mappings incidents will be created / updated in Cherwell.How they describe themselves: Moxtra is a Business Collaboration service built for the Mobile Era. After the configuration of OEC is done, you need to run it. The package that you downloaded also includes OEC utility which is at path /usr/local/bin/OpsgenieEdgeConnector (Linux) or %OEC_HOME%\OpsgenieEdgeConnector64.exe (Windows) and the script that is needed to be run by OEC which is under /home/opsgenie/oec/scripts (Linux) or %OEC_HOME%\scripts\actionExecutor.py (Windows).
#Moxtra client id password
Password – The password you used to sign in to Cherwell.ĬlientId – The clientId which you've obtained in the chapter Required Modifications in Cherwell for OEC Integration. Username – The username you used to sign in to Cherwell. Configuration parametersĪpiKey – Copy the API key from the Cherwell integration you've created above.ĪpiUrl – URL of your Cherwell API. To be able to execute actions in Cherwell, OEC gets the configuration parameters from the configuration file located at path /home/opsgenie/oec/conf/config.json (Linux) or %OEC_HOME%\conf\config.json (Windows). If Create Cherwell Incidents for OpsGenie Alerts is enabled, incident actions are executed in Cherwell when the chosen action is executed in Opsgenie for alerts from a different source than Cherwell. If Send Alert Updates Back to Cherwell is enabled, incident actions are executed in Cherwell when the chosen action is executed in Opsgenie for Cherwell alerts.
When the status of incident is Resolved or Closed in Cherwell, the alert that is created in Opsgenie is closed automatically. When the status of incident is In Progress in Cherwell, the alert that is created in Opsgenie is acknowledged automatically. When the status of incident is New or Reopened in Cherwell, an alert is created in Opsgenie automatically through the integration.
#Moxtra client id android
Opsgenie acts as a dispatcher for Cherwell alerts, determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed. Use the integration to send Cherwell incidents to Opsgenie’s API with detailed information. Opsgenie provides a powerful two-way integration with Cherwell. What does Opsgenie offer to Cherwell users?
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